Field Report
“Call Apple Support” Popup on Mac · Hang Up
With Innsegall, no one is your enemy · you have no foe.
Chan eil nàmhaid agad.
Apple will not lock your browser and demand a phone payment. This is social engineering · the Mac is often fine once the tab is gone.
Force quit the browser · reopen without restoring tabs · never share Apple ID codes with someone who called you from the popup.
Send the scout if you downloaded something or gave remote access · remote access guide if they did.
Do not call
No gift cards · no remote access apps · no “Apple Security” contractors.
Close Safari safely
Force Quit · reopen with Shift held · see Shift-reopen guide.
If you already called and installed software
Sound the Horn · uninstall unknown apps · scout the Mac · rotate passwords from another device.
Next step
Send the scout on your Macintosh · Our lane · not antivirus.
How Innsegall shines a light
Scammers want you on the phone · we want a receipt on disk after you hang up. Scout documents whether installers or profiles appeared if you downloaded their “help” app.
Never pay the number on the page · browser locker guide · then scout if anything was installed.